AAMCO Vancouver, WA
6900 NE Highway 99, Bldg. B, Vancouver, WA 98665
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6900 NE Highway 99, Bldg. B, Vancouver, WA 98665
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I went to a different shop before here had trouble with a CVT transmission they told me the pan had a crack and they don't work on CVT transmissions I called this place they told me they did work on CVT transmissions turns out the transmission didn't even have a crack was just loose pressure gauge they fix it quick and cheap honest people and good work my car is smoother then ever thanks guys
Very helpful. Elizabeth went above and beyond to find the best deal on the part (transmission), give advice, and even offered some services for free. I got a loaner vehicle when they worked on my car which was so helpful. They also noticed my starter was going out and offered to fix it for free if I got the part. I sure hope I don't have to fix my transmission again but if I do, I'll go here.
My clutch went out at my mailbox within sight of my driveway, and I managed to get it home. It needed to be replaced immediately since it's my only transportation, and I began looking for a place. I spent time researching places, reading customer reviews for each business, and narrowing them down between two places. After looking at the first place, I then checked out AAMCO. They were the first one I called the following morning, and I spoke to Elisabeth, recognizing her name from one of the reviews. After explaining what had happened, she told me that they'd run a diagnostics on the car, free of charge, in case it wasn't the clutch. She went on to say that they wouldn't suggest work to be done if it wasn't necessary. That statement sealed the deal for me. It's really quite easy for an auto repair business to sell you "X" when all you really need is "W." I was confident that they wouldn't do that after Elisabeth walked me through their process. She said to get my car in that day so they could at least run the diagnostics and get back to me. I had the tow truck drop it off and gave the driver Elisabeth's name. By that afternoon, she called me with the results and the cost. The next afternoon, I went in to pick my car up and was helped by Bryan. He told me to return in 10 days so that they could recheck everything to ensure it was operating the way it was supposed to. I didn't need to make an appointment, nor would there be any cost to me for the recheck. Honestly, I can't remember the last time I received that high level of customer service from the initial phone conversation to pick up. If you want a level of honesty that can be rare to find in auto repair, I highly recommend the AAMCO in Hazel Dell on Hwy 99. They deliver on their website's quality assurance statement, and I will be a returning customer.
This is professional AF. It's like a well oiled machine and the professionalism and competence of the staff is above average. The manger knows how to manage people and the communication is above average. The prices are fair and they try to work you. If you need your car/truck fixed. These are the guys!!!
Got my transmission oil changed just in an hour. They also did free inspection. Loved the service.
